Guarantee & Delivery

100% Satisfaction Guaranteed

Every new hair extension, be it Amorehair, HairtoGo or Clip-N-Go is backed by a 30-day, unconditional, 100% satisfaction guarantee or we will replace the extensions free of charge.

Note: This guarantee is a return policy. The hair extensions must be sent back in their original packaging before we can replace the hair extensions together with proof of purchase.

The Amorehair, HairtoGo or Clip-N-Go 30 day guarantee is predicated on only accredited Amorehair, HairtoGo or Clip-N-Go salons undertaking the fitting, and no ‘chemical work’, i.e colour etc being undertaken on the hair extensions.


Provided that the order is received and paid for before 1 pm – Monday to Friday, Amorehair, HairtoGo or Clip-N-Go will endeavour to dispatch the goods on the same day. Delivery times will vary depending on your location, so to be safe please allow up to four business days from the date of dispatch*.

Amorehair would like to be able to guarantee a delivery date to our customers but we are constrained by the performance of our freight company. To ensure that you don’t let you or your customer down, always allow a minimum of four business days between ordering and receipt of your Amorehair, HairtoGo or Clip-N-Go hair extensions.

HairtoGo 250mL Removal Solution

* When ordering HairtoGo 250mL Removal Solution, please allow up to 7 business days for delivery (depending on location). This item being flammable is a classed as a ‘dangerous good’, therefore it needs to be dispatched via off-peak road express and cannot be dispatched via air.